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Rescheduling Requests


Please reschedule / amend your particulars by replying to your initial booking confirmation email. Please refer to the example scheenshot below. 

Rescheduling Policies

All appointment rescheduling requests will be free of charge, if:

  • The new clinic swab appointment time is within 24 hours from the time of request submission, OR

  • The new home swab appointment time is within 48 hours from the time of request submission. 

You will be notified via email that the request for rescheduling is received and confirmed.