Rescheduling Requests

Please reschedule / amend your particulars by replying to your initial booking confirmation email. Please refer to the example scheenshot below. 

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Rescheduling Policies

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All appointment rescheduling requests will be free of charge, if:

• The new clinic swab appointment time is within 24 hours from the time of request submission, OR

• The new home swab appointment time is within 48 hours from the time of request submission. 

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You will be notified via email that the request for rescheduling is received and confirmed. 

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