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Rescheduling Requests


Please reschedule / amend your particulars by sending it to ask@acumen-diagnostics.com Please refer to the example screenshot below. 

Rescheduling Policies

All appointment rescheduling requests will be free of charge, if:

  • The new clinic swab appointment time is within 24 hours from the time of request submission, OR

  • The new home/hotel swab appointment time is within 48 hours from the time of request submission. 

You will be notified via email that the request for rescheduling is received and confirmed.